Last Updated: 24 September 2023

At Matriskin Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our e-commerce website, matriskinonline.com. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Information You Provide: When you make a purchase, create an account, subscribe to our newsletter, or contact us, you may provide us with personal information such as your name, email address, postal address, and payment information.

b. Automatically Collected Information: We may collect information about your device and usage of our website, including your IP address, browser type, operating system, and browsing activity using cookies and similar technologies. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use your personal information for the following purposes:

a. Order Processing: To process and fulfill your orders, including order confirmation, shipping, and customer support.

b. Account Management: To create and manage your account, including providing order history and updates.

c. Marketing Communications: To send you promotional offers, newsletters, and updates about our products and services, only if you have opted in to receive such communications. You can opt out at any time.

d. Personalization: To tailor your shopping experience, recommend products, and display content based on your preferences and browsing history.

e. Analytics: To analyze and improve our website’s performance, functionality, and user experience.

f. Legal Compliance: To comply with legal obligations and resolve disputes.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

a. Service Providers: Trusted third-party service providers who assist us with website operations, payment processing, shipping, and marketing services.

b. Legal Compliance: When required by law, to respond to legal requests, or to protect our rights, privacy, safety, or property.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

4. Your Choices

You have the following rights regarding your personal information:

a. Access and Correction: You can access, update, or correct your personal information by logging into your account or contacting us.

b. Marketing Preferences: You can opt out of receiving marketing communications from us at any time by using the “unsubscribe” link provided in the emails or by contacting us.

c. Cookies: You can manage cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

5. Security

We implement industry-standard security measures to protect your personal information. However, no data transmission over the internet or storage system is completely secure, and we cannot guarantee the absolute security of your data.

6. Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes through a notice on our website or by other means.

7. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Matriskin Online Email: hello@matriskinonline.com

By using our website, you acknowledge that you have read and agree to this Privacy Policy. Your privacy and trust are essential to us, and we are committed to protecting your personal information.

Effective Date: 25 September 2023